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Reporting a problem
If you believe a profile, message or piece of content violates FoundFC rules, please contact us as soon as possible. Provide as much information as possible so our team can review the situation efficiently.
Contact
We're here to help.
Whether you're a player, parent, scout, agent, club or academy, the FoundFC team is available to assist with questions, support requests and platform-related issues.
[email protected]
We aim to respond as quickly as possible
Why you might write
A few good reasons
There's no wrong reason to reach out. People usually get in touch when…
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You're getting started
You're a player or parent and want a hand setting up a profile or understanding how consent works.
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You scout, represent or coach
You've a question about verification, access, or how scouting works on FoundFC.
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Something doesn't look right
A fake profile, a safety concern, or content that breaks our rules - we treat these as a priority.
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You'd like to work together
You represent a club, academy or partner and want to explore a collaboration.
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Something's broken
You hit a bug, or a feature didn't behave the way you expected.
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You just want to say hi
You've feedback, an idea, or simply want to tell us how we're doing. Always welcome.
Send us a message
Fill in the form and we'll reply by email. Prefer email directly? Write to [email protected].
How to contact us
What can we help you with?
You can contact FoundFC regarding:
Technical support
Account access issues
Verification requests
Profile management
Content reports
Safety concerns
Reporting suspicious behaviour
Business enquiries
General questions
In more detail
Common reasons people reach out
A little more on the situations we help with most.
Safety concerns
If you have concerns about the safety of a player, inappropriate behaviour, fake profiles or misuse of the platform, contact FoundFC immediately. Safety reports are reviewed as a priority.
Verification support
Users with questions about the verification process or the status of a verification request can contact the FoundFC team for assistance.
Business enquiries
Clubs, academies, football organisations and commercial partners may contact FoundFC regarding potential collaborations or platform-related opportunities.
Contact details
The latest contact details and available support channels can always be found on aiscoutme.com.
We aim to respond to enquiries as quickly as possible and appreciate your patience during busy periods.
Thank you for being part of the FoundFC community.