Frequently asked questions.

FoundFC is a closed network for football talent discovery. Players (and their parents, when underage) build a profile and upload match videos. Scouts, agents, clubs and academies can search, watch and reach out - all in one place, with parent consent built in.

Four kinds of accounts: Players who want to be discovered, Parents who manage a young player's profile, Pros (scouts, agents, managers, coaches) and Organisations (clubs, academies, agencies) looking for talent.

Pick your role on the Sign up page, enter your details and confirm your email with the 6-digit code we send you. You can be up and running in a couple of minutes.

No. FoundFC is the platform - we don't act as an agency, intermediary, club, academy, scout or agent. We don't take part in contracts, transfers, trials or employment decisions. We provide the space; the football journey belongs to the people on it.

Your basics (name, date of birth, city, nationality), football identity (positions, preferred foot, level), measurements, career history, stats, achievements and a short bio. You can also upload match videos. You decide how much to share - but more detail helps scouts evaluate.

From your Studio → Videos page you can either paste a YouTube/Vimeo link or upload an MP4/MOV/WebM file directly (up to 200 MB). Uploaded files are processed automatically into multiple qualities (360p / 480p / 720p) so they play smoothly on any connection.

Once your profile is Published, you appear in the Discover feed scouts search every day. Filters like position, foot, age bracket and endorsements help them find you. Adding videos and keeping your stats up to date significantly increases your chance of being noticed.

You can create an account, but your profile stays in Sandbox mode (invisible to the network) until a parent or guardian confirms it. During signup we'll ask for their email and send them an invite. As soon as they accept, your profile goes live.

Pros and organisations can endorse players they rate. Endorsements work like a quiet vote of confidence - they raise you in Discover rankings and show on your profile as a signal of professional interest.

For every player under 18, a parent or guardian account must be linked and confirmed. You can either register your child directly from your account, or accept an invite sent by your child when they sign up. Until consent is confirmed, the child's profile is hidden from the network.

You can add up to three children directly. If you need to add more, the request is forwarded to our team for a quick review - this is a safeguard, not a hard cap. You can edit each child's profile, upload videos for them, and respond to scout requests on their behalf.

You do. Every scout message, every request - it all goes through the parent account. Your child never appears in conversations with scouts while they're a minor. When they turn 18, future communication shifts to them directly.

Not with formal KYC. The parent consent is a clear, signed agreement that you're the legal guardian and authorise the child's presence on FoundFC. We may ask for additional confirmation in specific cases - for example if a profile is flagged.

The Discover page is your main tool: filter by position (primary or secondary), age bracket (U15 → Senior), preferred foot, level and more. Players are ranked by endorsements so the most-trusted profiles surface first. You can watch their videos, see stats and add them to a Watchlist for later.

Yes - once you have a Pro or Organisation account, every published profile (including all videos) is open to you. The closed-network rule applies to messaging, not viewing: you have to send a request before you can start a conversation.

When you find a player you want to talk to, send a scout request. For an adult player it goes straight to them. For an under-18, it routes to their confirmed parent. Once approved, a private conversation opens in Messages - that's the only way to chat on the platform.

A scout request is valid for 30 days. If the player or parent doesn't respond in that window it expires and you can send a new one. Approved requests stay open - the conversation lives on until either party archives it.

Yes. Organisation accounts have a roster section where you can list current and past players. This is for your internal records - it doesn't change how players are visible to other scouts.

No. FoundFC is a closed network - guests can't browse player profiles or watch videos. You need an account, and even inside the platform, communication is gated by scout requests. We deliberately don't look or behave like an open social feed.

No. Player profiles are visible to staff, the player's confirmed parent, and Pros/Organisations. Other players don't see each other's profiles - there's no social-feed dynamic.

Several layers: profiles stay sandboxed until a parent confirms, minors never appear in scout conversations, parents control video uploads and responses, and our admin team reviews flagged content. We also have explicit child safety and community rules policies.

Yes. Every profile and message has a report option that flags it to our moderation team. We review reports quickly and take action - from warnings to permanent removal - depending on severity.

From Settings → Profile. Parent accounts with linked children need to remove or transfer the children first - we won't leave minors without a guardian on the platform.

Yes. Player and Parent accounts are free forever. You can build a full profile, upload videos, receive scout requests and chat - all at no cost.

FoundFC is in beta - Pros and Organisations get Free Beta Access right now. No payment details required. We'll let early members know well in advance before any billing kicks in.

Yes, any time from Settings → Subscription. Your account stays active until the end of the period you've already paid for. We don't auto-charge again after cancellation.

If something went wrong on our side - duplicate charge, technical issue blocking access - we'll make it right. Get in touch via Contact and we'll look into it within a couple of business days.

Check your spam folder first. On the verification page you can request a new code - it arrives within a minute or two. If you still don't see it, contact us and we'll resend manually.

Use the "Forgot password" link on the login page. We'll email you a reset link valid for 60 minutes.

New uploads go through automatic transcoding into multiple qualities - this usually takes a few minutes depending on the file. If a video sits in Processing for more than an hour, refresh the page or contact support so we can take a look.

Yes - FoundFC is built around AI-assisted scouting. Discovery rankings, video tagging and player suggestions are powered by models trained on football performance signals. We keep adding more - the goal is for scouts to spend less time searching and more time evaluating.

Happy to help - drop us a line on the Contact page. We typically reply within one business day.